This involves interactions between a business and its customers. It's about meeting customers' needs and resolving their problems. Effective customer service is crucial.

This Privacy Policy explains how Strava Studio ("we," "us," or "our") collects, uses, protects, and discloses information when you utilize our specialized design services.

1. Information We Collect

We primarily collect information necessary to execute your specific design and fulfillment projects.

A. Information You Provide Directly for Service Execution:

  • Contact Data: Your name, email, and phone number, necessary for project communication and scheduling consultations.
  • Project Assets: Any information, proprietary logos, existing brand guidelines, source files, or text you share with us to enable the creation of Animated Motion, Video Animation, or Print Design assets.

B. Information Collected Automatically:

  • Usage Data: Basic information about your website visits (e.g., pages viewed) used only to improve our service offerings and website functionality.

2. How We Use Your Information (Service Focus)

We use the collected information exclusively to fulfill your contractually agreed-upon services:

  • To execute the Visual Brand Foundation strategic planning and establish design rules for your projects.
  • To create and deliver final assets, including Pixel-Perfect Files for Quick Content Loops and Physical Marketing Collateral.
  • To manage the Print Production Guarantee process, including preparing files with mandatory CMYK & bleed setup and coordinating with specialized fulfillment partners.
  • To communicate project status, updates, and securely provide you with all final files and source files, ensuring Full Ownership Secured upon completion.

3. Client Ownership & Intellectual Property

We respect your ownership of the final creative work.

  • Full Ownership Secured: You own all final files and source files upon project completion, granting you complete rights to use and modify the work.
  • Confidentiality: All project details, strategic planning information, and proprietary assets shared with us are treated with strict confidentiality.

4. Data Security and Storage

We implement strong security measures to protect your information and proprietary assets.

  • Client Assets: All project files, including source files for Print and Motion, are treated as proprietary and stored securely.
  • Retention: We only retain data as long as necessary to complete the project and provide post-completion support.

5. Disclosure of Information

We will not sell or trade your personal data. We only share information in the following circumstances:

  • Service Providers: We may share necessary data (e.g., design files, shipping addresses) with third-party print fulfillment partners or payment processors to successfully complete your Print-On-Demand or production orders.
  • Legal Compliance: When legally required to do so.

6. Data Access and Control

You maintain control over your personal information.

  • Access and Correction: You have the right to request access to the personal data we hold about you and request that any inaccuracies be corrected.
  • Data Erasure: You may request the deletion of your personal data when it is no longer necessary for us to retain it for service delivery or legal purposes.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Strava Studio
Email: [Your Business Email Address]
Phone: [Your Business Phone Number]